Legacy Voice Services

We love the cloud, but sometimes a premises-based PBX is the better choice for your business. Do you want to keep your PBX but with more cost-effective and redundant connectivity options? Are you looking at upgrading your communications infrastructure and want to include both premises-based and cloud-based options?

Tel-Affinity provides expert consultation to businesses that are either looking to keep an on-site PBX or seeking to make an educated choice between “the cloud” and “the phone closet”. We can bring you a new vendor for a new PBX, or we can help you keep your existing PBX and bring in new connectivity options such as PRI, SIP, or even POTS. Additionally, we document the different cost structures of proposed CapEx and OpEx technology investments to help your business understand the financial implications of different purchasing scenarios.

Why Keep a PBX On-Site?

  • For some businesses, owning a PBX makes sense for both function and finance.
  • You may own a PBX that works just fine, it just needs more affordable and flexible connectivity.
  • Your CFO has a preference for CapEx investments over cloud-based OpEx models.
  • Modern IP-PBXs bring advanced system intelligence along with connection to legacy analog systems that your business needs for safety and survivability.

What Is the Best Connectivity for Your PBX?

Tel-Affinity can bring your business improved connectivity for your PBX whether your goal is to lower costs or add redundancy.

PRI

The workhorse of PBX telephony, a primary rate interface (PRI) circuit, gives you a solid, dedicated connection for reliable voice and fax communications.

SIP trunks

Modern PBXs can take advantage of the redundancy, flexibility, and cost savings from SIP trunks, whether with a dedicated internet circuit or as an over-the-top (OTT) service on your existing data network.

POTS lines

Plain Old Telephone Service (our favorite industry acronym!) or copper lines provide rock-solid reliability without the advanced functionality of PRI or SIP. POTS lines are a great add-on for any PBX that needs redundant access.

Do You Need Help Purchasing a New PBX or Modernizing Your PBX Connectivity?

Are you looking to purchase a new PBX but don’t know where to start? Tel-Affinity can help you source and select a new PBX and local installer/service provider for all of the major manufacturers.

Looking for better connectivity options via PRI or SIP? Tel-Affinity can generate multiple carrier quotes from industry leading providers of PRI and SIP.

Contact Tel-Affinity today for guidance and more information about how we can help you start the search for a new PBX or find cost-effective connectivity solutions for existing systems.